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asked in Agent Status Differentiate Between Phone Call and Meeting/Huddle
We would like to see additional status indicators that would differentiate between whether an agent is on a phone call o...
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Feb 27, 2024 at 10:41am
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asked in Disabling "Pick up" calls from the Queue
Our office has users who are in about 6 queues each. Just starting last week users began receiving the pop up box for Pi...
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Feb 26, 2024 at 4:27pm
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asked in Feature [Bulk Assign] is not available, one of the Directory Integration features should be enabled
I am trying to create user using SCIM APIhttps://platform.devtest.ringcentral.com/scim/v2/UsersBut I am getting the belo...
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Feb 23, 2024 at 2:36am
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asked in Authorization code flow for Multiple extension(users)
Hello, I am upgrading Ring-central api password flow to Authorization code flow, I have multiple extension where I were ...
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Feb 17, 2024 at 12:45am
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asked in On Andriod App microphone only works when on speaker phone
When using Ring Central app on an android phone, when making and receiving calls, people can not hear me when talking, u...
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Feb 15, 2024 at 1:19am
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asked in Outreach Integration - RingCentral disconnecting & "For Demo Purposes Only" banner
Hello we have our RingCentral connected to Outreach for our sellers. We didn't have any issues for awhile until abou...
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Feb 5, 2024 at 10:29am
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asked in RC "would like to access data from other apps" - macOS
Some of my users are seeing the Privacy dialog below. The most recent instance occurred when the user finished a video c...
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Jan 24, 2024 at 9:15am
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asked in RingCentral for Teams Desktop plugin running, but Teams RingCentral embedded application says it's loading
As per title.I've got the MSI latest version installed, and tried with local administrator credentials on the pc, al...
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Jan 23, 2024 at 6:53pm
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asked in RingCentral 6.1.0 null object reference when making API call.
I'm converting a Winforms app written in 2016 to core using RingCentral.Net 6.1.0. I've studied GitHub code and ...
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Dec 28, 2023 at 7:53am
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asked in Desktop ringing, but Mobile app doesn't ring long enough for me to answer the call.
My desktop RC rings when i get a call, but the app only displays for barely a second on my mobile phone with not enough ...
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Dec 20, 2023 at 11:32am
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